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Your IT department, without the IT department.

Your own IT department, without the IT department.

Have your computers and IT infrastructure running smoother than ever before with plans to suit your unique business and budget.

SEE PLANS
ALL FEATURES
it support

Choose the plan that fits your business.

Essentials

$10/ device

$50/ server

$152/ hr labour


Perfect for a company just starting up.

  • Discounted labour.

  • Remote support.

  • Managed anti-virus.

  • Basic monitoring.

  • Managed updates.

  • Proactive maintenance.

  • Monthly reporting.

  • Monthly meeting.

  • Priority service.

  • Future projects plan.

INQUIRE NOW

Most popular.

Business

$20/ device

$100/ server

$104/ hr labour


Perfect for an established company.

  • Discounted labour.

  • Remote support.

  • Managed anti-virus.

  • Advanced monitoring.

  • Managed updates.

  • Proactive maintenance.

  • Quarterly reporting.

  • Quarterly meeting.

  • Priority service.

  • Future projects plan.

INQUIRE NOW
Business Elite

$60/ device

$250/ server

$0/ hr labour


Perfect for a growing company.

  • Free labour.

  • Remote support.

  • Managed anti-virus.

  • Advanced monitoring.

  • Managed updates.

  • Proactive maintenance.

  • Monthly reporting.

  • Monthly meeting.

  • Priority service.

  • Future projects plan.

BY INVITATION ONLY

Not sure which plan is right for you? Let’s talk.

It can be hard to know exactly where to start. Reach out to our friendly team and tell us more about your business so we can provide you with suggestions and solutions tailored to your needs.

Contact Us

Compare plans.

Features
Essentials
Business
Businesss Elite
Remote support
Ticket portal
Remote access portal
Managed anti-virus
Managed updates
Proactive maintenance
Priority service
Future projects plan
Meetings

Quarterly

Monthly

Reporting

Quarterly

Monthly

Monitoring

Basic

Advanced

Advanced

Labour discount

5%

35%

100%

Support without the commitment.

Get industry leading support and expertise from the same techs who work with our business clients. Have your tech issues fixed on-demand with no minimum requirments or contracts at a competitive industry rate.

$160

Per hour.

Min 1 hour, 15 minute intervals thereafter.

$260

After-hours.

For after hours emergencies.

$0

Call out.

No charge for travel within 40km.
man working with computer

1300 331 330

info@upit.net.au

Inquire now.

Chat with our friendly team and kick start your business technology transformation.

Some of our FAQ’s.

Have another question? Inquire now to learn more.

What is your average response time?

On overage we’re able to respond to ticket requests in 10 minutes by leveraging our extensive remote support capability.

Can I put devices on different plans?

No, we are not able to apply different service plans to select devices. You are however able to exclude certain devices from your plan. These devices will not be monitored and any work performed will be charged at the standard rate.

How can I become eligible for the Elite plan?

As members of our Business Elite plan enjoy free IT labor, we impose strict eligibility requirements for prospective clients. This includes replacing any unreliable workstations, having a minimum of 10 managed devices and consulting with our team to see if it’s best for you.

Do you offer support without a plan?

Yes, we offer off-contract support from $160/hr for businesses.

Where are you located?

Our main office is located in Shailer Park. While the majority of our support is delivered remotely, we are available for site visits from North Brisbane to the Gold Coast with no call-out fee.

Do you support apple devices?

Yes, we support both Windows and Apple Mac devices.

What is your average response time?

On overage we’re able to respond to ticket requests in 10 minutes by leveraging our extensive remote support capability.

Can I put devices on different plans?

No, we are not able to apply different service plans to select devices. You are however able to exclude certain devices from your plan. These devices will not be monitored and any work performed will be charged at the standard rate.

How can I become eligible for the Elite plan?

As members of our Business Elite plan enjoy free IT labor, we impose strict eligibility requirements for prospective clients. This includes replacing any unreliable workstations, having a minimum of 10 managed devices and consulting with our team to see if it’s best for you.

Do you offer support without a plan?

Yes, we offer off-contract support from $160/hr for businesses.

Where are you located?

Our main office is located in Shailer Park. While the majority of our support is delivered remotely, we are available for site visits from North Brisbane to the Gold Coast with no call-out fee.

Do you support apple devices?

Yes, we support both Windows and Apple Mac devices.

FREE I.T. HEALTH CHECK