Get industry leading support and expertise from the same techs who work with our business clients. Have your tech issues fixed on-demand with no minimum requirments or contracts at a competitive industry rate.
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On overage we’re able to respond to ticket requests in 10 minutes by leveraging our extensive remote support capability.
No, we are not able to apply different service plans to select devices. You are however able to exclude certain devices from your plan. These devices will not be monitored and any work performed will be charged at the standard rate.
As members of our Business Elite plan enjoy free IT labor, we impose strict eligibility requirements for prospective clients. This includes replacing any unreliable workstations, having a minimum of 10 managed devices and consulting with our team to see if it’s best for you.
Yes, we offer off-contract support from $160/hr for businesses.
Our main office is located in Shailer Park. While the majority of our support is delivered remotely, we are available for site visits from North Brisbane to the Gold Coast with no call-out fee.
Yes, we support both Windows and Apple Mac devices.